License Types and Options

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License Types and Options

Overview

EasyCal software has different license types available for purchase depending on the user preference and requirements. The license types are:

  1. Perpetual License
  2. Renewal License
  3. Subscription License

Perpetual Licenses

All EasyCal licenses prior to 2024 have been perpetual type. This type of software license lets the holder use a specific version of a EasyCal continually and indefinitely, with the payment of a single fee.

USB License Key

The perpetual license is a USB dongle (also known as a USB license key or hardware license key) that is connected to a computer’s USB port to unlock EasyCal software. With this type of license, you can install EasyCal on any number of computers, with the understanding that it will only work (full functionality) on the computer that the license key (dongle) is currently connected.

This is of benefit to users that perform lab and field calibration work, allowing them to mobilise their EasyCal license on a laptop, as well as use on a PC back in the lab. The downside of this is license type is that the USB dongle is always required for EasyCal operation, so users must be careful to not to lose or misplace their USB dongle.

Software Support Contracts

With a perpetual EasyCal license, the holder receives one year of technical support free of charge. This is a 1-year software support contract (SSC). It means that any updates applicable to the purchased version, are available in that period, and support from Time Electronics is provided during that period. The level of support is explained in the EasyCal Service Level Agreement document.

Beyond the included 1-year support period, a customer can and ideally should purchase an EasyCal software support package. These are support contracts that enable Time Electronics to maintain a high level of support for the customer when required. Upgrades applicable to the purchased version are included. There are 1-year (code ESP1) or 2-year (code ESP2) contracts available. Note that if the SSC is purchased at the same time as a perpetual EasyCal license, then the SSC begins after the first year of free support. So, for example, if a 1-year SSC (ESP1) is purchased with a new EasyCal license, it entitles the customer to a total of 2 years support.   

EasyCal version 6.8.49 (March 2019) features pop-up messages that inform the user of the support expiry dates. This is a prompt to inform the user that a support contract is required from that date to maintain the eligibility for version applicable updates and SSC level support.

Software Support Contracts (SSC) – Terms and Conditions

The following terms and conditions apply to EasyCal users with software support contracts:

  1. Software updates will be made available to the customer by email notifications. Please register your email with Time Electronics at the time of SSC purchase.
  2. Renewal or purchase of an SSC will be on a per licence basis.
  3. If you allow your SSC to lapse, and then subsequently wish to re-activate it, we will charge a one-off upgrade fee dependent upon the age of the software version that you currently hold.
  4. We will notify you around the time of the expiration of your current SSC to provide you with a renewal quotation.
  5. On expiration of your SSC you will still be able to use the software that you currently have, but you will no longer receive or be able to install or update new releases of the software.
  6. Technical support will be provided via both a priority support team via email and phone communication. However, once your SSC expires, you will not be able to install maintenance releases resolving support issues without first reactivating your SSC.
    EasyCal Perpetual Licenses – Ordering Information
    CodeDescription
    ECFLEasyCal – Full License (standalone perpetual type)
    Licence key type: USB dongle.
    A full EasyCal license, perpetual type. Includes 1-year support. Beyond 1 year a support contract is required to maintain update eligibility and support from Time Electronics.
    ECFLAEasyCal – Full License (when purchased with TE calibrator/DMM, perpetual)
    Licence key type: USB dongle.
    A full EasyCal license, perpetual type. The same as ECFL but an order code applied to a +hardware purchase (accompanying) that entitles the purchaser to a discounted price. It is only available to purchase when the order includes a specific instrument such as a multifunction calibrator. Products that carry the ECFLA code as an option, have it indicated on their web page and data sheet. Includes 1-year support. Beyond 1 year a support contract is required to maintain update eligibility and support from Time Electronics.
    EC2FLEasyCal – Full License (secondary user perpetual type)
    Licence key type: USB dongle.
    A full EasyCal license, perpetual type. The same as ECFL but an order code applied to a secondary user license that entitles the purchaser to a discounted price. The EC2FL code can only be purchased when an ECFL or ECFLA license is included in the order. EC2FL licenses must be purchased at the same time as the primary license. Includes 1-year support. Beyond 1 year a support contract is required to maintain update eligibility and support from Time Electronics.
    Software Support Contract – Ordering Information
    CodeDescription
    ESP1EasyCal Support Package 1: 1 year email and telephone support. Minor upgrades.
    ESP2EasyCal Support Package 2: 2 year email and telephone support. Minor upgrades.

    Renewal Licenses

    The EasyCal renewal license is a USB license key that is renewed annually with a recurring payment. The benefit of this license type is that the initial purchase cost is lower than the perpetual type, and the software support and updates are included in the annual fee.

    The reason it is called “renewal”, is because the license expires after 1 year. Upon payment TE issue an unlock code that provides another 1-year’s full access/use.

    USB License Key

    The renewal license is a USB dongle (also known as a USB license key or hardware license key) that is connected to a computer’s USB port to unlock EasyCal software. With this type of license, you can install EasyCal on any number of computers, with the understanding that it will only work (full functionality) on the computer that the license key (dongle) is currently connected.

    EasyCal Renewal Licenses – Ordering Information
    CodeDescription
    ECFL-RN1Y/1LEasyCal Calibration Software – 1x Full License (renewal subscription type).
    Recurring payment every 12 months. License key type: USB dongle.
    A full EasyCal license, renewal type. Includes an ongoing SSC level support from Time Electronics. License requires activation code issued by Time Electronics annually.
    ECFL-RN1Y/2LEasyCal Calibration Software – 2x Full License Bundle (renewal subscription type).
    Recurring payment every 12 months. License key type: USB dongle.
    2x full EasyCal licenses, renewal type. Includes an ongoing SSC level support from Time Electronics. License requires activation code issued by Time Electronics annually.
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